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Frequently Asked Questions
Everything you need to know about connecting your clinical systems with Orisan Connect.
What is Orisan Connect?
Orisan Connect is a healthcare data synchronization platform that connects EHR and practice management systems. We handle bidirectional data flow between systems like AdvancedMD, Tebra, athenahealth, and others.
Which EHR systems do you integrate with?
We currently support AdvancedMD, Tebra, and athenahealth, with more integrations planned. Contact us if your system isn't listed.
Is Orisan Connect HIPAA compliant?
Yes. HIPAA compliance is built into every layer — AES-256-GCM encryption at rest, TLS 1.3 in transit, role-based access control, and immutable audit logging. We sign BAAs with every customer.
How does the data sync work?
Our sync engine uses incremental change detection to identify modified records, transforms data between vendor-specific formats and our canonical schema, and resolves conflicts automatically. Syncs can run on schedules you define.
What data types can be synced?
Patients, appointments, billing/charges, clinical notes, and more. Each integration supports the data types available through the vendor's API.
How long does setup take?
Most integrations are configured in days, not months. Our team handles the technical setup — you provide API credentials and we handle the mapping, testing, and go-live.
What happens when there's a data conflict?
Our conflict detection engine classifies conflicts and auto-resolves when possible. Conflicts that need human review are flagged in your dashboard with full context for resolution.
Do you offer a free trial?
We offer personalized demos and pilot programs. Contact our sales team to discuss your needs and we'll design a plan that works for your practice.
How is pricing structured?
Pricing is per-connection with volume discounts. Contact sales for a custom quote based on your number of integrations and data volume.
Who is Orisan Clinical Systems?
Orisan Connect is built by Orisan Clinical Systems, a healthcare technology company focused on clinical data interoperability. Learn more at orisanclinicalsystems.com.
Still have questions?
Our team is ready to help you find the right solution for your practice.